An enterprise collaboration platform in just 3 weeks
IT Services provider, IDS Europe, needed to create an infrastructure that would support its consultants working at different locations. It had been using VPN access to its office but suffered ongoing performance issues.
"People tended to save documents to their desktops, making it virtually impossible to share or keep track of latest versions. We had over 10 years of content and no way of managing it or sharing it," says Georo Renke, Director, IDS Europe
The right information architecture
IDS Europe was moving more and more towards a culture of home working so it needed an infrastructure that would support the growing business and a better accessibility for staff working at home and on the road.
For a predominantly Microsoft organisation, Microsoft Office SharePoint Server (MOSS) was the obvious choice document and knowledge management solution. PointBeyond consultants helped IDS to plan and implement a MOSS information architecture that included site hierarchy, content type hierarchy and an optimum security model.
Organised and searchable content
Among IDS Europe’s key requirements were version control, approval and search facilities. Renke says, "We have lots of project documents such as briefs and specifications. MOSS allows us to organise, find and share this information. We are using it to create a sophisticated knowledge arena."
Better working practices
IDS also wanted to use MOSS to improve business processes. "Invoicing is now supported by SharePoint through lists and document libraries. We can very quickly see which clients have been invoiced and what for."
Rapid implementation
PointBeyond implemented MOSS in just 3 weeks. Information was arranged in a logical way with proper security, version control and approvals in place.
